Privacy policy

1. Data controller

• Controller: FIXFORMED SYSTEMS S.L.
• NIF: B26817841
• Address:
• Privacy contact: info@fixformed.com

2. Data processed

When you submit a form, we may process your name, company, email address, telephone number, country or city, subject, message content, the referenced equipment or part, the source URL and a cryptographic hash of the IP address used solely to prevent abuse and spam.

2a. Supplier account data

If you request a supplier account, we also process company details, contact person, country, telephone, website, hashed login credentials, listed inventory, access history and acceptance of marketplace terms. This information is used to validate the company, manage the account, moderate listings, coordinate transactions and calculate commissions where applicable.

3. Purposes and legal bases

• Handling enquiries and quotation requests: taking pre-contractual steps at the data subject’s request and, where applicable, consent.
• Managing a commercial or contractual relationship: performance of a contract and compliance with legal obligations.
• Preventing fraud, spam and abusive access: legitimate interest in protecting the website and its users.

Marketing communications unrelated to the initial enquiry will not be sent without a valid legal basis and, where required, prior consent.

4. Retention

Enquiries that do not lead to a contractual relationship will be retained for up to 24 months after the last communication, unless longer retention is necessary to handle a claim or legal obligation. Data arising from contracts and invoicing will be retained for the applicable statutory periods.

5. Recipients and service providers

Personal data is not sold. It may be accessed by service providers needed to deliver the service, such as web hosting, email, IT maintenance, professional advisers or transport providers, subject to confidentiality and data-protection duties. Data may also be disclosed where legally required.

Some technology providers may process data outside the European Economic Area. In such cases, safeguards required by law will be used, such as adequacy decisions or standard contractual clauses.

6. Your rights

You may request access, rectification, erasure, objection, restriction of processing and portability by writing to info@fixformed.com and stating the right you wish to exercise. Where necessary, additional information may be requested to verify your identity.

You may also lodge a complaint with the Spanish Data Protection Agency if you believe that processing does not comply with the law.

7. Automated decisions

No automated decisions or profiling with legal effects are carried out based on this website’s forms.

8. Security and accuracy

Reasonable technical and organisational measures are applied to protect information. Users must provide accurate data and should not include sensitive information that is unnecessary for the enquiry.

Last updated: 20 August 2026.